Terms of Service
Last updated: 26 August 2026
These Terms govern your use of the Junction® mobile app and of the dojunction.online website (together, "the Service"). By installing, opening or using the Service you accept them. If you do not accept them, do not use the Service.
How your personal data is handled is explained in the Privacy Policy and, for the app, in the Junction® App Privacy Policy.
1. Who provides the Service
The Service is provided by Marco Tribuzio ("we", "us"), a natural person established in Italy.
Contact: privacy@dojunction.online
2. Who may use the Service
You must have legal capacity to enter into a contract. Minors may use the Service only with the assistance of a parent or guardian, and never below the age at which the law of your country allows consent to information-society services (Art. 8 GDPR) — 14 in Italy and Spain, 15 in France, 16 in Germany.
You are responsible for everything done through your account.
3. What the Service does
Junction® lets you read a QR code or an NFC tag attached to a physical product and shows you what our systems know about that code: whether it is recognised, the state it is in (free, owned, locked, activation required), the product information and Digital Product Passport supplied by the brand, and the actions available to you.
The Service is provided free of charge to consumers. It works offline for scanning and synchronises when a connection is available.
4. Your account
You sign in with Google or Apple. We never receive your password. Keep your device and your sign-in credentials secure, and tell us at privacy@dojunction.online if you believe someone else is using your account.
You may use the Service as a guest, without an account, with reduced functionality.
5. Acceptable use
You agree not to:
- use the Service to produce, market, legitimise or conceal counterfeit goods;
- copy, clone, mass-generate, brute-force or otherwise probe codes, or scan automatically at scale;
- submit false authenticity, ownership, lost-item or supply-chain information;
- impersonate another person, or claim ownership of an item that is not yours;
- publish content that is unlawful, defamatory, offensive, or that infringes the rights of others;
- interfere with the Service, circumvent access controls or role restrictions, or attempt to access data reserved for brands or authorised operators;
- decompile, reverse-engineer or extract the source code of the app, except to the extent that mandatory law expressly allows it;
- extract or reuse the database or a substantial part of its contents.
6. Authentication results
The information about a product — its identity, images, attributes, passport data, certifications and market restrictions — comes from the brand or the operator that issued the code. We transmit and display it; we do not verify the truth of what a brand states about its own product.
A scan result tells you the state of the code in our systems. It is strong evidence, and it is what makes cloned or reused codes visible, but it is not a legal guarantee of authenticity, quality, conformity or lawful origin of the physical item, and it does not replace the seller's statutory obligations towards you.
We are not a party to any sale, resale or gift of a product. Disputes about a product belong between you and the seller or the brand.
7. Activation, ownership and transfers
- Activation ("burn") is irreversible. Once a code is activated it cannot be restored to its previous state. Some brands make activation mandatory before use.
- The ownership record is a record. It shows who registered an item in Junction®. It is evidence of a registered chain of custody, not a title deed: it does not by itself create, transfer or prove legal ownership under civil law.
- A transfer code is valid for 30 minutes and is bearer-based. Whoever holds it can accept ownership. Share it only with the person you are handing the item to. We cannot reverse a completed transfer.
- A lost-item report is visible to anyone who later scans that product, together with the message you wrote. Do not include information you would not want a stranger to read, and do not use the feature to harass or defame.
8. Content you submit
You keep the rights in the feedback, reports and other content you submit. You grant us a free, worldwide, non-exclusive licence to host, reproduce, translate and display that content in order to operate the Service, and to transmit it to the brand or operator concerned, who then handles it as an independent recipient under its own terms.
You warrant that you have the right to submit what you submit. We may remove content that breaches these Terms or the law, and will tell you why where we can.
9. Availability and changes
We work to keep the Service available but do not promise uninterrupted or error-free operation. We may modify, suspend or discontinue features, and we will give reasonable notice before a change that materially reduces functionality you rely on, unless the change is required for security or by law.
Updates may be needed for the app to keep working. Some product codes may become unavailable if a brand ends its relationship with us or withdraws a product; that is outside our control.
10. Business and professional use
Access reserved for brands and authorised operators — issuing codes, writing supply-chain and whitelist entries, dashboards, APIs and analytics — is not covered by these Terms. It is governed by the separate written agreement concluded with the organisation concerned, which prevails over these Terms for that use.
11. Intellectual property
Junction® is a registered trademark. The technology underlying the Service is protected by a granted patent and by other intellectual-property rights. We grant you a personal, revocable, non-transferable, non-exclusive licence to install and use the app for its intended purpose. No other right is granted.
Brand names, logos, images and product content shown in the Service belong to their respective owners and are displayed on their behalf.
12. App stores
You must also comply with the terms of the store you obtained the app from.
Where you obtained the app from the Apple App Store: these Terms are between you and us only, not with Apple. Apple has no obligation to provide maintenance or support for the app, and no responsibility for any claim relating to it, including product liability, non-conformity with law, or intellectual-property infringement. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You confirm that you are not located in a country subject to a US Government embargo or designated as a "terrorist supporting" country, and that you are not on any US Government list of prohibited or restricted parties.
Where you obtained the app from Google Play: the Google Play Terms of Service apply in addition to these Terms.
13. Liability
The Service is provided as it is. To the fullest extent permitted by law, we are not liable for indirect or consequential loss, loss of profit, loss of data beyond our control, or for damage arising from a counterfeit, defective or misdescribed product sold to you by a third party.
Nothing in these Terms excludes or limits our liability for death or personal injury, for wilful misconduct or gross negligence, or any other liability that cannot be excluded under the law applicable to you. Your mandatory rights as a consumer are unaffected.
14. Suspension and termination
You may stop using the Service at any time and delete your account from the app settings or through the Delete user data page. Deleting your account does not undo activations or transfers already recorded, and does not remove records the law requires us to keep — see § 11 of the App Privacy Policy.
We may suspend or terminate access if you seriously or repeatedly breach these Terms, in particular § 5. Where the breach can be remedied, we will normally warn you first.
15. Changes to these Terms
We may update these Terms. Changes are published on this page with a new date, and material changes are notified in the app or by email before they take effect. Continuing to use the Service after that date means you accept the new version; if you do not, stop using the Service and delete your account.
16. Governing law and disputes
These Terms are governed by Italian law. If you are a consumer resident in the European Union, you also keep the protection of the mandatory provisions of the law of your country of residence, and you may bring proceedings before the courts of your place of residence.
Before going to court, you can write to us at privacy@dojunction.online: we will try to resolve the matter. Consumers may also use an alternative dispute resolution body competent in their country.
17. Contact
Questions about these Terms: privacy@dojunction.online.
If any provision of these Terms is held invalid, the remaining provisions stay in force.